NTLDR Missing | Virus Infected | Backup Needed

Owner: Ms. Jaqueline
Address: El Amigo, Silliman University Area, Dumaguete City

Processor: Intel Dual Core 2.8 GHz
Memory: 512 MB DDR2
Motherboard: D945GLF (Intel Motherboard)
Operating System: Win XP SP2
Hard Disk Drive Size: 160 GB

Technician: Rogin Diez


PROBLEM

- "NTLDR Missing" text appears upon bootup
- Virus Infected


CLIENT REQUEST

- File and multimedia backup


INTERVENING FACTORS

- Motherboard support CD lost
- Peripheral drivers lost


OBSERVATIONS

- Power OK
- Unable to boot up, "NTLDR missing" code appears


TROUBLESHOOTING PROCEDURE

- Re-installation of Win XP without formatting the drives

- After successful istallation of the OS, backup requested files (Documents, Pictures, MP3's, etc..)

- Run DXDIAG by going to "Run" of the Start Menu (WIN+R) then type dxdiag,look for the motherboard description, the motherboard manufacturer for driver download reference.

- After determining the motherboard and file backup, install back the OS and I partitioned the drive twice with 50% each of the total drive space.

- After successfully installed the operating system, I then installed additional application like MS Office 03 and 07, an antivirus, USB Security, USB Safely Remove, Teracopy, Regcure, VLC, Firefox, etc..)

- Download the missing drivers from the web.

- The downloaded motherboard drivers are then installed.

- System restart was necessary then.

- After the restart, defrag the drives then assign larger virtual memory for both drives C: and D:

- Restart, then run Regcure.


REPORT

- The system was then functioning well. Computer Troubleshooting do require patience in the procedure. And careful understanding of the functions of the peripherals is a must. 0_o

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How to Restore Registry from Backup File?

After we backup registry by creating a file, it is no use doing this without knowing how to restore registry from the backup file. We can do it in a very easy way by using Import command which is in the Regedit Software. (If you don’t know how to create the backup file, Please Read “Backup Registry …“.)

• Open Regedit Software. Know how to do, please read “Edited Windows Registry Tool …” .
• Click on File > Import
• Choose the registry backup file which is in dot reg (.reg) format.
• Then click Open.
• Now the registry is recovered from your backup file

However, we can restore the registry in another way. If your backup file is in dot reg (.reg) format, you do not need to open Regedit software for registry recovery. You just double-click on the backup file and then click “Yes”.

Source Information:
www.computerfreetricks.com

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